Frequently Asked Questions
The uninsured and underinsured people who have insurance, but their deductibles are so high they never meet them, and they are paying full price for medicine. With decades of relationships, partnerships and buying power, we have pooled our resources and are providing the lowest prices on medications in the country.
On the website, click subscribe to enroll. Sign up and create your account to obtain your membership card. Call us, we can help you sign up.
Yes, all generic medications on our formulary.
Yes, you can begin using it immediately for Mail Order, and for retail 24 hours after you sign up
Signing up is easy, it will only take a few moments to answer required information. Call us, we can help you sign up.
Only your generic medications on the formulary are free with your monthly subscription.
Our pharmacists can help determine if there is an equivalent drug to help meet your medical need. Or, you may obtain brand name medications through your retail pharmacy at a contracted cost.
We do offer over the counter medications through mail order at 50% or more off retail prices
Standard shipping is free. Expedited shipping prices are as follows: Next Day $44.95 2 Day $29.95 3rd day $19.95 Over the counter medications only are $5.99 for shipping.
$19.95 for single and $29.95 for a family.
As many family members you have. All family members must live at the same address.
All family members must live at the same address. Shipping address can change depending upon circumstances.
Yes, changes can be made on your monthly billing date.
Yes
TBD
Our pharmacist will contact your local pharmacy or physician and have your prescription transferred to us.
The quantity will be as per the doctor’s order on the prescription.
Yes, we support 30 day and 90- day prescriptions. The most economical will be a 90-day supply!
There is no limit.
A digital member card will be available from the online portal to download or print after you enroll.
Your card will be available after you enroll.
Go to our website, click on the “Free Medication Lists” or call our customer service.
Our pharmacists will reach out to your doctor to request a new prescription or refill.
By phone: 800.383.4923, e-scribe (npi#1356814529/ncpdp #36866675) or fax 855-636-5473
Yes, present your membership card to your local pharmacy. Your prescription cost will be at the contractual rate.
You will receive a free meter, low- cost testing strips, and lancets.
Yes. Monthly subscription applies to remain active in the program.
Call customer service to update your account.
Yes
It will depend on your shipping preference. If you use standard shipping time is 7-10 days.
Yes, we have expedited shipping: Next Day $44.95 2 Day $29.95 3rd day $19.95.
Our standard shipping time is 7-10 days. Expedited shipping is faster.
Yes, we can ship to P.O. Box.
Yes, your delivery courier provides tracking information.
If the medication is not on the formulary, call customer service to see if we can special order the medication. Additionally, our pharmacists can help determine an equivalent drug to help meet your medication need.
If your medication is damaged, give customer service a call and we assist you with the next steps to obtain your medication.
Yes, contact customer service.
Yes, your prescription can be mailed to America’s Pharmacy Source, Customer Service, 947 W. Waterloo Akron, OH 44314.
At this time, we don’t not offer automatic refills, however; we can set you up for SMS text reminders to remind you when your next refill is due.
The uninsured and underinsured people who have insurance, but their deductibles are so high they never meet them, and they are paying full price for medicine. With decades of relationships, partnerships and buying power, we have pooled our resources and are providing the lowest prices on medications in the country.
Yes, all generic medications on our formulary.
Yes, you can begin using it immediately for home delivery, and at retail pharmacies 24 hours after you sign up
Signing up is easy, it will only take a few moments to answer required information. Call us, we can help you sign up.
Only your generic medications on the formulary are free with your monthly subscription.
Our pharmacists can help determine if there is an equivalent drug to help meet your medical need. Or, you may obtain brand name medications through your retail pharmacy at a contracted cost.
We do offer over the counter medications through mail order at 50% or more off retail prices
Standard shipping is free. Expedited shipping is $44.95 for next day and $15.00 for second day. If you are purchasing over the counter medications only, shipping is $5.99.
All family members must live at the same address. Shipping address can change depending upon circumstances.
Our pharmacist will contact your local pharmacy or physician and have your prescription transferred to us.
The quantity will be as per the doctor’s order on the prescription.
Yes, we support 30 day and 90- day prescriptions. The most economical will be a 90-day supply!
There is no limit.
Click on “Drug Search” located on the menu bar at the top or call our customer service.
Yes, present your membership card to your local pharmacy when filling covered acute medications.
By phone: 800.383.4923, e-scribe (npi#1356814529/ncpdp #36866675) or fax 855-636-5473
Yes, present your membership card to your local pharmacy. Your prescription cost will be at the contractual rate.
Yes, a free initial kit is available and includes a meter, test strips and lancets.
It will depend on your shipping preference. Standard shipping time is 3-5 business days.
Yes, expedited shipping is $44.95 for next day and $15.00 for second day.
Standard shipping time is 3-5 business days. Expedited shipping is also available, and is $44.95 for next day and $15.00 for second day.
Yes, we can ship to P.O. Box.
Yes, your delivery courier provides tracking information.
If the medication is not on the formulary, call customer service to see if we can special order the medication. Additionally, our pharmacists can help determine an equivalent drug to help meet your medication need.
If your medication is damaged, give customer service a call and we assist you with the next steps to obtain your medication.
Yes, contact customer service.
Yes, your prescription can be mailed to America’s Pharmacy Source, Customer Service, 947 W. Waterloo Akron, OH 44314.
At this time, we don’t not offer automatic refills, however; we can set you up for SMS text reminders to remind you when your next refill is due.
